6, privately of worker of travel management unit receives sales commission or ask for fee. If personnel of a few tourist guides turns the conduct a sightseeing tour into “ to guide,buy ” , trick a tourist to shop to some shop, demand sales commission from which, or ask for fee to wait to the tourist directly.
7, other the behavior that harms tourist interest.
The condition of tourist claim for compensation reachs a program
Condition: Person of request of claim for compensation should be travel legitimate rights and interests gets the party of enroach on or its are lawful procuratorial; Have clear tort travel agent; Have specific compensatory request; Have evidential stuff; Belong to the compensatory limits of bail of travel agent quality.
Program: Compensatory request person should pledge to travel inspect place hands over mention expressly the compensation of following important document requests a book: The full name that asks a person, sexual distinction, profession, unit reachs contact kind; The name of tort travel agent, round name that joins viatic group reachs date setting out; Compensatory requirement reachs ground; About evidential material. Qualitative inspect place is received after complaining, classics examine and verify thinks not to accord with those who accept limits, the announcement inside 10 weekday should rise to ask a person in the day that gets compensatory plea. To according with compensatory request of the condition, qualitative inspect place should ask tort just undertakes investigating checking to details of a case, talk things over actively with compensatory request person settle dispute, come to an agreement below freewill premise. Fail to negotiating processing, qualitative inspect place should put forward to compensate for processing opinion, enjoin tort just undertakes compensatory to the tourist, or employ bail of quality of this travel agent to undertake compensatory to the tourist directly.
Administration reconsiders an order: Compensatory request person confrontations the processing of inspect place decides disaffected, on 15 workaday introversion one class should rise to pledge inspect place applies for to reconsider in the day that receives decision book; Party decides disaffected to reconsidering, can be in since the day that gets the book that reconsider inside 15 days, to people court to lodge a complaint. According to regulation of code of civil law, the litigant effectiveness for a given period of time of dispute of travel service contract is a year. Exceed the time limit sues, the court does not grant to accept. (Wang Kuixun Zhang Zhaoli)
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